Lash i Candy

Contact Us

Get in Touch

Lash.i.Candy located inside of Preston Towers on the second floor, across the street from Park Cities Baptist Church.

Dallas Location

6211 West North West Highway
STE C 200 B
Dallas, TX 75225

Frisco Location

4562 Siena Drive
Frisco, Tx.

Direct Contact (text or call)

(214) 293 - 0353


Mon - Thur: 7am - 8pm
Fri: 7am - 6pm
Sat: 11am - 4pm
Sun: Closed

Frequently Asked

Please view the list of frequently asked questions from clients. Reach out if you have further questions.

How long to wait before getting my lashes wet?

Wait at least 24 hours. This includes showering, splashing water on your face, visits to the sauna/steam room, swimming, crying, and sweating during exercise.

How do I clean my eye lashes?

Use water based make up remover, which is specially formulated for gently removing debris and oils around the eyes to prolong the life of your lashes and encourage their growth.

Will rubbing, picking or pulling my eye lashes damage it?

Yes. This can cause permanent damage to your natural eyelash.

Who do I contact if I experience signs of irritation?

Do contact Lash I Candy. Signs of irritation may appear as redness, itchiness, or swelling around the lash line, which may occur within 24 hours of the application. In case of an allergic reaction, the lash extensions might have to be removed. To avoid damage to your natural lashes, avoid removing the lashes extensions yourself. Please read on how to prepare for your appointment to minimize common allergy reaction.

Can I use cotton swabs to clean my lash line?

No. Always use a sponge applicator or a micro swab which can gently sweep across the base of your lashes without leaving behind trace fibers. After using cleansers, or when your lashes are wet from the shower, always pat them dry ─ avoid rubbing them with your towel.

Can I rub lashes minimally while washing my face?

Yes, but don’t excessively rub lashes or eyes while washing face.

Can I use oil-based eye products around or on my eyes?

No. Oil-based products around or on the eyes will dissolve the bonding agent of eyelash extensions.

Can I sleep face down?

Depending on the pillow you use. Avoid rubbing your eyes too aggressively on your pillow while sleeping.

Can I use regular, over the counter mascaras?

We recommend using mascara pencil that is specially formulated for eyelash extensions. Use the mascara only on the tips of the extensions – do not apply from the root of eyelashes! Ask the stylist on tips how to apply the mascara and brow pencil.

Is manual lash curlers appropriate?

No. This will break both extensions and natural lashes! Instead, we recommend using an advanced heated eyelash curler. Use to curl lashes only on the tips of the extensions, do not head from the room of the eyelashes.
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